NeoGraph Analytics cares about its clients' trust and is dedicated to keeping their information private. This Privacy Policy tells you how we gather, use, store, and protect personal information while we run our business. We want to be open about how we handle data and follow all relevant rules and laws about privacy and data protection.
This Privacy Policy covers our website, digital platforms, and all of NeoGraph Analytics' products and services.
What We Collect
We gather both the information you give us willingly and some information that is automatically gathered when you use our website or services. You can get information by:
- Forms for registering or asking questions on a website
- Chats or emails started by customers
- Forms for paying and placing an order
- Notes or records of phone calls or virtual meetings
- Subscriptions to newsletters
You don't have to give certain information, but if you don't, you might not be able to use some services.
The data that was gathered may be safely kept on internal systems like customer relationship management (CRM) tools, HR or IT systems, email platforms, and approved marketing or sales software.
Information about IP addresses
We automatically save your IP address when you go to our website. This helps us keep an eye on how well the website is working, figure out what's wrong with it, improve security, and keep track of everything you do on the site, including purchases.
Information about you
When you do the following, we may ask for personal information like your name, address, phone number, and email address:
- Sign up for updates or newsletters
- Send in questions or requests
- Sign up for reports or services
We only use this information to communicate and provide services.
Details about payment
We only collect payment information when you buy something. These kinds of information are processed through safe payment gateways and only used to finish transactions.
History of Use and Purchase
We may keep track of your browsing, service use, and purchase history so that we can better understand your interests and give you useful information, suggestions, and updates about market trends.
Cookies and Other Technical Information
NeoGraph Analytics uses cookies and other technologies to look at website traffic, figure out how users act, and make the overall user experience better. Cookies help us figure out what content is popular and change our services to fit what users want. You can change your browser settings to manage or turn off cookies.
Usernames and Passwords
We keep login IDs and passwords safe so that we can verify users when they come back and make purchases. We tell users to keep their login information private.
Using RSS Feeds and Content
NeoGraph Analytics wants people to share what they learn from our website for educational and informational reasons. But:
- It is important to give proper credit and recognition.
- Content must not be changed or edited.
- You need written permission in advance to use or share again.
- Third parties are not allowed to use RSS feeds without permission or submit them by hand.
NeoGraph Analytics owns all of the content that is published on the website.
If you have questions about RSS, please email us at support@neographanalytics.com.
Keeping data safe and private
We take the best care of client information because it is a key part of our business. NeoGraph Analytics does not sell, rent, trade, or share personal information with other companies.
We only use the information we collect to provide services, send messages, and send out newsletters. We use strong security measures to keep people who shouldn't be able to access, breach, or misuse data out. All data transfers happen over secure channels that are encrypted with SSL.
User Rights and the Right to Opt Out
Clients can stop getting communications or services at any time. You can unsubscribe from our newsletters or get in touch with us directly if you don't want to share certain information or stop getting updates.
During the transition period, you may not be able to get in touch with us as much as usual while we process your request.
Changes to Policy
NeoGraph Analytics can change or update this Privacy Policy at any time to make sure it meets new legal, regulatory, or business needs. Users should check this page from time to time to stay up to date on any changes.
How to Get in Touch
If you have any questions, concerns, or need help with this Privacy Policy, please get in touch with us at:
📧 support@neographanalytics.com